Privacy Policy
KBC Logistics Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website www.kbclogistics.com (“the Site”) and when you contact us. It should be read together with our Cookie Policy, which provides more detailed information about how we use cookies and similar technologies on the Site.
1. Who We Are
KBC Logistics Ltd is a UK-based transport and logistics company.
Registered Office: Rosper Road, South Killingholme, Immingham DN40 3DZ
Email: info@kbcluk.com
We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect and process the following personal information about you:
Information you provide directly, such as your name, email address, phone number, and any message sent via contact forms or email.
Technical information, including your IP address, browser type, and pages visited, collected through cookies and analytics tools (such as Google Analytics).
Communication data, if you contact us directly by email or through the Site.
Some of this information is collected using cookies and similar technologies. For more detail about the cookies we use, please see section 5 below and our Cookie Policy available on www.kbclogistics.com.
3. How We Use Your Information
We use your information to:
Respond to your enquiries and provide information about our services.
Improve our website and monitor its performance.
Ensure compliance with legal and regulatory requirements.
Maintain website security and prevent fraud.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Your consent (for example, when you submit a contact form or accept non-essential cookies).
Our legitimate interests (to operate and improve our business and to keep our Site secure and functional).
To comply with legal obligations (for example, record-keeping or responding to lawful requests).
In relation to cookies and similar technologies in particular, we rely on:
Strictly necessary cookies: used to operate the Site and remember your cookie preferences. These are processed on the basis of our legitimate interests and/or your request to use the Site.
Non-essential cookies (such as analytics cookies): used only where you have given your consent, which you can withdraw at any time as explained in section 5 and in our Cookie Policy.
5. Cookies and Analytics
5.1 What are cookies?
Cookies are small text files that are stored on your device (for example, your computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work, to improve how they function, and to provide information to website owners.
We also use similar technologies (such as pixels or tags) that work in a comparable way to cookies.
5.2 Types of cookies we use
On www.kbclogistics.com we use the following categories of cookies:
Strictly necessary cookies
These cookies are essential for the operation of the Site and enable core functionality, such as security features and remembering your cookie preferences. Because they are strictly necessary, they do not require your consent, but you can still block them through your browser settings (although the Site may not function properly if you do).
Analytics cookies
We use analytics tools (such as Google Analytics) to help us understand how visitors use the Site, for example which pages are visited most often, how long visitors spend on the Site and how they navigate between pages.
These cookies may collect information such as your IP address, device and browser information, approximate location (based on IP) and information about how you interact with the Site. We use this information to compile aggregated statistics and to improve our Site and services.
Analytics cookies are non-essential and are only used where you have given your consent.
For more detailed information about the specific cookies we use (including their names, purposes and retention periods), please refer to our Cookie Policy available on www.kbclogistics.com (for example via the “Cookies” link in the cookie banner or other links on the Site).
5.3 Cookie banner and managing your choices
When you first visit the Site, you will see a cookie banner that informs you that we use cookies and gives you the choice to accept or decline non-essential cookies (such as analytics cookies).
If you accept, we will set the non-essential cookies described above in addition to the strictly necessary cookies.
If you decline, we will not set non-essential cookies and your visit will not be included in our analytics data.
You can change your decision at any time by:
Adjusting your browser settings to block or delete cookies; and/or
Using any cookie settings or preferences tools made available on the Site.
Please note that disabling or blocking some cookies may affect the functionality of the Site.
6. Data Retention
We keep personal data only as long as necessary for the purposes for which it was collected, or as required by law. Retention periods for cookies are set out in our Cookie Policy and/or by the third-party providers (such as Google) that set certain cookies.
7. Data Sharing
We do not sell or rent your personal data.
We may share information with trusted service providers (e.g. IT hosting or analytics providers) who assist us in operating the Site, under appropriate data protection agreements and safeguards.
Where we use third-party cookies or analytics tools, those third parties may also process personal data as described in their own privacy notices.
8. Data Security
We use appropriate technical and organisational measures to safeguard your data against loss, misuse, or unauthorised access.
9. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain types of processing.
Withdraw consent at any time (for example, for non-essential cookies and analytics).
To exercise any of these rights, please contact us at info@kbcluk.com.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your personal data.
10. Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the content or privacy practices of such third-party sites. We encourage you to read the privacy and cookie policies of any websites you visit from our Site.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date shown at the top. We may also take additional steps to inform you of material changes, where appropriate (for example, by displaying a notice on the Site).
12. Contact Us
For any questions or concerns regarding this Privacy Policy or our use of cookies and personal data, please contact:
KBC Logistics Ltd
Email: info@kbcluk.com